This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

Account
Means a unique account created for You to access our Service or parts of our Service.

Affiliate
Means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Company
(referred to as either “ChocoFlow Group”, “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ChocoFlow Food LTD, 23–24 Barrets Green Rd, Park Royal, London, NW10 7AE.

Cookies
Are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

Country
Refers to: United Kingdom

Device
Means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Personal Data
Is any information that relates to an identified or identifiable individual.

Service
Refers to the Website.

Service Provider
Means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist in analyzing how the Service is used.

Third-Party Social Media Service
Refers to any website or social network through which a User can log in or create an account to use the Service.

Usage Data
Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website
Refers to ChocoFlow Food LTD, accessible from
https://chocoflowgroup.uk/ (update if different)

You
Means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

  • First name and last name
  • Date of birth
  • Phone number
  • Email address
  • Company name
  • Address (County, Postal Code, City)

Usage Data

Usage Data is collected automatically when using the Service.

This may include information such as Your Device’s IP address, browser type and version, pages visited, date and time of visits, time spent on pages, unique device identifiers, and other diagnostic data.

When accessing the Service via a mobile device, We may collect additional information such as device type, mobile device ID, operating system, mobile browser type, IP address, and other diagnostic data.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in through the following third-party services:

  • Google
  • Facebook
  • Twitter
  • LinkedIn

If You register through a Third-Party Social Media Service, We may collect Personal Data associated with that account, such as Your name, email address, activities, or contact list.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity and improve Our Service.

Types of Cookies Used

Necessary / Essential Cookies

  • Type: Session Cookies
  • Purpose: Enable core website functionality and prevent fraudulent use.

Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Purpose: Store user consent regarding cookies.

Functionality Cookies

  • Type: Persistent Cookies
  • Purpose: Remember user preferences such as login details or language.

Use of Your Personal Data

The Company may use Personal Data to:

  • Provide and maintain the Service
  • Manage Your Account
  • Perform contracts and purchases
  • Contact You via email, phone, SMS, or notifications
  • Provide news, special offers, and related information
  • Improve products, marketing, and user experience

Sharing of Personal Data

We may share Your Personal Data:

  • With Service Providers
  • During business transfers or mergers
  • With Affiliates
  • With business partners
  • With other users (public interactions)
  • With Your consent

Retention of Your Personal Data

The Company will retain Personal Data only as long as necessary to fulfill legal, contractual, and operational requirements.

Transfer of Your Personal Data

Your data may be transferred and processed outside Your jurisdiction. By using the Service, You consent to such transfers.

Delete Your Personal Data

You may request deletion or correction of Your Personal Data by accessing Your account settings or contacting Us directly.

Disclosure of Your Personal Data

Personal Data may be disclosed for:

  • Business transactions
  • Legal compliance
  • Law enforcement requests
  • Protection of rights, safety, and legal liability

Security of Your Personal Data

While We strive to use commercially acceptable security measures, no method of transmission or storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us:

By email:
📧 info@chocoflow.shop